A couple weeks ago I bought a laptop. After going to five different stores and failing to find a laptop tote that I liked, I went online. I had three specifications; it had to be pretty, roomy, and made of cotton. And I found it.
This is what I ordered
THIS is what I got
I was baffled at first. I thought I had perhaps overlooked it having wheels. But it was everything I asked for plus it had room left over for weekending. This thing can carry clothes for an overnight, my laptop, a camera, all the cables, books, magazines, EVERYTHING. I could probably also squeeze in my very small girlfriend,Marie, into the darn thing. So I told Don I didn't need the box.
But I couldn't let go of the fact that I had missed the wheel description so I checked my order slip and sure enough, they had sent the wrong item. Discovering that, I sent an email telling them the wrong item had been sent and asked how I could get the laptop tote I wanted. Then I told Don. Then Don told me he had already busted up the box to put in the recycler. Then Kris stopped by and was all about how cute the bag was and I'm thinking well, I'll keep it after all. BUT . . .
. . . that damn email is out there. Now I've changed my mind. So, what to do? Do I wait to see what their response is? Can they charge me for the extra that this case costs? It's PLENTY. I don't think so because it was their mistake. Can this really turn into a big mess? I would return it if they paid shipping but I still have to buy a box because of my bad timing on saying I didn't need the box.
I think for now I'll wait for their response. Who knows. Maybe they will say keep it and they'll send the correct item. Yeah, right. LOL The only one who does that is Anthropologie. Yes, they do. I ordered an item that arrived broken and they took my word for it and replace it without the return.
So, we'll see. Stay tuned.